Please only use the on-site medical service for acute health problems that arise during the festival and not for long-term health problems. Incorrect use of the service can lead to delays in providing care to others who need urgent help.
We recommend that you visit a regular doctor before attending the festival to take care of any ongoing health problems or necessary prescriptions. In this way, we can ensure that the on-site medical service is utilised efficiently and that every festival-goer receives the support they need.
Thank you for taking note of this important information!
Awareness
In order to provide the fastest possible help in emergencies, we would like to draw your attention to an important topic:
The ‘Sign for Help’ hand signal.
- Palm facing outwards
- Place your thumb in the palm of your hand
- Close your hand so that your thumb is on the inside
This hand signal is a life-saving way for people to discreetly get help in a difficult or dangerous situation.
If you notice this sign on another person, please act immediately and speak to our security staff as soon as possible.
Our security staff are trained accordingly and know how to react to the ‘Sign for Help’ hand signal in order to provide support quickly and effectively.
Together we can help to ensure that help arrives quickly where it is needed.