At the Airbeat One Festival you can only pay cashless at the festival and camping ground for e.g. food, drinks, merchandise articles and so on. All of that will be handled by your wristband.
What are your advantages?
- No cash, which you could loose
- No mistakes getting wrong change back
- Shorter waiting times at the shops, counters & checkpoints
- quick and easy payment process
- Every transaction will be saved online and you can reconstruct them afterward
- Receipts can be downloaded online
- Charge of the wristband with every amount at any time possible
- Online refund of remaining money after the festival
- One wristband for everything!
How do I get my wristband?
You will receive your festival wristband free of charge, when exchanging your ticket at the box office.
How to get a credit onto your cashless chip?
1.] You can top up your ticket before the festival already here.
Just fill in the barcode of your festival ticket and choose the amount you want to put on your ticket. On site the credit on your ticket will be transferred to your cashless chip during the ticket exchange at the box office.
2.] Get yourself a cashless voucher online at our Airbeat One ticket shop, which you can redeem on site. The voucher ticket will be transferred to your cashless chip during the ticket swap of all your tickets at the box office.
3.] You can charge your wristband at the festival or camping site with cash or card payment at any time at our top-up-stations.
The locations of the top-up-stations can be found in our festival guide.
A cash terminal can be found in front of the festival main entrance and in the festival area.
Ask for your credit without log-in?
By typing in the 14-digit number, which is printed on the back of your wristband, you can query the current credit balance at airbeat19.eventportal.io at any time. You do not have to register, you can skip this step with "Skip login, I'll sign up later". You can also link your wristband to the Airbeat One app, to check your credit or ask at any shop.
What happens if the bracelet or chip is broken and can not be read?
The Support-Team of get. supports you with questions and problems on site and of course before and after the Airbeat One. Please make a note of your bracelet number or take a picture of it.
How do I get my money back?
airbeat19.eventportal.io (link will be updated)
If you still have remaining money on your wristband after the festival, you can transfer the money back online through your account. Money will be transferred two times a week. On your account you can see every payment and charge. You can also download receipts.
Are there any fees I need to pay?
For the activation of your wristband you need to pay a 3€ activation fee during your first topup.
You won´t need to pay anything if you decide not to activate your wristband. You will also be able to pay with credit card at one of the counters on site.
You neither won´t need to pay a fee to get your money from the chip to your bank account.
The Car-Vignette is only available by cash payment on site.