The tickets are only sent as e-tickets via E-Mail. At the moment we, unfortunately, do not offer printed tickets.
Please note: Also take a look at your E-Mail spam folders, if the E-Mail is there. Links do not work in the spam folders! Many freemail providers (e.g. Gmx, Web.de etc) delete E-Mails after a certain time automatically.
If you have other or further problems, please contact Myticket directly.
MyTicket customer account
In order to better manage your orders with our official ticket provider myticket, a customer account will be created. It provides a better overview of the tickets and facilitates the purchase, as the data required for the purchase are stored.
This account is obligatory for all ticket buyers and can be created in advance. This saves you valuable seconds when you finally buy your tickets.
You also need this account to personalize the ticket in your name.
Use the following link https://airbeat-one.myticket.de/account/register?lang=en and you will be taken directly to the myticket registration window.
A registration screen will appear. Click on "Create an account".
The next step is to enter all mandatory data (e-mail address, password, name, address).
These are also marked with an asterisk.
Finally, the privacy policy must be accepted and the button "Create an account" must be clicked.
Customers who already have a customer account with myticket do not need to create a new one. By the way, you can also order for a one-time ticket purchase with a guest account.