Re-personalization in detail
- From now on tickets for the Airbeat One Dance Festival 2025 can be repersonalized to another person: Re-personalization Airbeat One 2025
- Both camping and admission tickets can be repersonalized. Please select the appropriate product for this purpose. Other products do not need to be repersonalized.
- It is imperative that the repersonalization is done in the same customer account through which the tickets were originally purchased. Otherwise, the repersonalization will not be valid.
- For each originally purchased ticket that you wish to repersonalize, you must purchase a repersonalization. The fee for repersonalization is 17,50€.
- Enter the data of the new ticket holder and the corresponding ticket number in the fields provided. You will find this number printed on the bottom left of the ticket.
- Please make sure to enter the data correctly, as this is the only way we can guarantee a fast processing.
- After successful re-personalization you will receive an e-mail with all necessary information about your re-personalized tickets.
Please note: If you want to repersonalize the tickets again, you will have to purchase a new repersonalization.
Resale - step by step
1. go to the official platform where you booked the tickets for the Airbeat One Dance Festival 2025
2. log in with your customer account
(Info: If you do not yet have a customer account, you can convert your guest account into a customer account via "Forgot password")
3. click on "Resell tickets" in the customer account menu
4. you will now see the tickets you are allowed to resell
5. click on "+Details", select the tickets you want to resell and click on "resell selected tickets"
(Info: As long as the tickets have not yet been sold, the listing on the resale platform can also be canceled)
6. the tickets can now be booked for another fan on the official resale platform of myticket.de at https://wiederverkaufsplattform.myticket.de/. The resale fee of €25 is borne by the buyer and will be added to the purchase amount. You can offer your tickets with a range of 80-100% of the original price.
7. as soon as the tickets have been sold, you will receive a notification by e-mail with all information about the refund.
Please note: Tickets in your possession with an individual barcode will be automatically canceled upon resale and no longer entitle you to enter the concert grounds. The tickets may neither be used nor passed on. The new purchaser will receive their own personalized tickets with a new barcode. As the deposited owner of the canceled tickets, you are obliged to ensure that the tickets do not fall into the wrong hands. Otherwise we reserve the right to take legal action against you.
Tickets that have already been purchased via the resale platform cannot be resold again.
NOTE
We explicitly warn against purchasing tickets via platforms such as eBay, Facebook, TickwetSwap, private sales or similar!
We can not guarantee the validity of tickets that were not purchased via our official website and can not verify the validity of such tickets.
Even if we check tickets, there is a possibility that the seller may subsequently re-personalise or duplicate them without your knowledge, which would render your ticket invalid.
It is therefore better to take a look at our resale platform. Tickets are regularly posted there for a lower price. It's also the only safe way to buy tickets that are already sold out.