Re-personalization in detail
- From now on tickets for the Airbeat One Dance Festival 2024 can be repersonalized to another person: Re-personalization Airbeat One 2024
- Both camping and admission tickets can be repersonalized. Please select the appropriate product for this purpose. Other products do not need to be repersonalized.
- It is imperative that the repersonalization is done in the same customer account through which the tickets were originally purchased. Otherwise, the repersonalization will not be valid.
- For each originally purchased ticket that you wish to repersonalize, you must purchase a repersonalization. The fee for repersonalization is 17,50€.
- Enter the data of the new ticket holder and the corresponding ticket number in the fields provided. You will find this number printed on the bottom left of the ticket.
- Please make sure to enter the data correctly, as this is the only way we can guarantee a fast processing.
- After successful re-personalization you will receive an e-mail with all necessary information about your re-personalized tickets.
Please note: If you want to repersonalize the tickets again, you will have to purchase a new repersonalization.
Resale - step by step
1. go to the official platform where you booked the tickets for Airbeat One Dance Festival 2024
2. log in with your customer account
(Info: If you don't have a customer account yet, you can change your guest account into a customer account via "Forgot password")
3. click on "resell tickets" in the customer account menu
4. you will now see the tickets you are allowed to resell
5. click on "+Details", select the tickets you want to resell and click on "resell selected tickets"
(Info: As long as the tickets have not been sold yet, you can cancel the listing on the resale platform.)
6. the tickets are now bookable on the official resale platform of myticket.de at https://wiederverkaufsplattform.myticket.de/ for another fan. The resale fee of 25€ is paid by the seller and will be deducted from the sale amount. You can offer your tickets with a range of 80-200% of the original price.
7. as soon as the tickets are sold, you will receive a notification by e-mail with all the information about the refund.
Please note: The tickets with individual barcode in your possession will be automatically cancelled upon resale and will no longer entitle you to enter the concert area. The tickets may neither be used nor passed on. The new buyer will receive their own tickets personalized to them with a new barcode. As the deposited owner of the cancelled tickets, you are obliged to ensure that the tickets do not fall into the wrong hands. Otherwise we reserve the right to take legal action against you.